Duo Basics and Enrollment Steps
ITS now provides students, staff and faculty with Multifactor authentication through Duo, adding an extra layer of protection for Pomona logins. Duo, a leader in Multifactor authentication services, was selected by Pomona College for its security, dependability, and user-friendly approach.
Duo adds a second layer of security when accessing Pomona resources by verifying your login with a second method such as a text, phone call or push notification on your mobile device.
Effective March 31st 2024, LastPass will no longer support a version of the LastPass Mac App that some users may have. To avoid any service disruption, users must download a new supported version of the LastPass Mac application from App Store if their current desktop app was downloaded directly from Lastpass.com before June 2023. Please click here for instructions to update your LastPass Mac App.
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Getting started with Duo is easy and takes less than seven minutes.
- First, download the app to your smartphone (Apple, or Android). If you cannot complete step one, please get in touch with us for assistance before moving to step 2.
- Using your computer, open a web browser and log in to the Pomona College Duo Self-Service page with your Pomona credentials, select the "Start Setup," and follow the instructions to connect your device.
- Choose Your authentication device Type and select the type of device you'd like to enroll, and click continue. We recommend using a smartphone for the best experience, but you can also register a landline telephone or iOS/Android tablet. We can also provide you with a Key FOB if you do not have a smartphone.
- Type your phone number. Use the phone number of your smartphone or landline that you'll have with you when you're logging in to a DUO-protected service.
- Choose your device's operating system and click continue
- Select, I have DUO Mobile installed and allow camera and allow notifications
- Activate DUO mobile by holding up your mobile device's camera to your computer screen and scanning the QR code.
- Click continue, and you'll see an "Enrollment Successful" screen.
Now, whenever you log in to the Pomona portal, BOX, Sakai, Kronos, or VPN, you'll be prompted to send a push or call your mobile device.
For convenience, please check the box in your computer's browser that says remember me for 30 days.
Data Security
As a Pomona College community member, you may have access to confidential and sensitive information about students, the college, and even yourself. Verifying your identity with a secondary device makes it difficult for someone to gain access to your account. Passwords are increasingly easy to compromise. They can often be stolen, guessed, or hacked; you might not even know someone is accessing your account. Multifactor authentication adds a second layer of security, keeping your account secure even if your password is compromised. With Duo Push, you'll be alerted right away (on your phone) if someone is trying to log in as you. This second factor of authentication is separate and independent from your username and password - Duo never sees your password.
For questions or assistance, please contact the ITS Service Desk at servicedesk@pomona.edu or (909) 621-8061.